Nov 4, 2019

If your phone rings tomorrow, and you are suddenly confronted with a crisis, are you and your business prepared to handle it? Author of Crisis Ready, @Melissa_Agnes, sits down with us to discuss the role she plays in crisis management and how to build trust and credibility with stakeholders during and after...

Sep 23, 2019

It has been one year since the September tornados swept through Ottawa-Gatineau region causing extensive damage and a city wide blackout. At the peak of the outages, over 171,000 Hydro Ottawa customers were without power. In this episode, a power-line maintainer, a control room operator, and a social media communicator...