Oct 21, 2019
So what exactly does the Chief Customer Officer do? From identifying the customer’s needs, to enhancing communication through chat bots and AI technology, Hydro Ottawa’s CCO, Julie Lupinacci, oversees all the organization’s customer related projects. In today’s episode, Julie gives us an inside look at...
Oct 7, 2019
What role do the media play in helping to raise the level of public awareness and understanding about the energy sector? In this episode of ThinkEnergy, Dan Séguin chats with newly retired, Shawn McCarthy, a former Global Energy Reporter for the Globe and Mail. They discuss the challenges and triumphs of trying to...