Dec 16, 2019

How important is it for energy companies to harness the power of social media to track social sentiment, conversations about their competitors, and overall marketplace?

In this episode, we sit down with Emerson Cunningham, a social media legend with 30+ years of experience in shaping the future of global digital...

Dec 2, 2019

How can organizations better prepare a company spokesperson for today’s new media world?

Today we’ll hear from Ken Anderson, a training specialist with over 35 years of experience in media relations and strategic communications. He joins us to give us some tips and tricks regarding the best ways to deliver messages...

Nov 18, 2019

Smart buildings have the potential to consume less energy, generate less waste, and provide better quality spaces for their occupants. But just how practical is it for building owners to adopt these new technologies and can they actually improve the bottom line? Terry Young, Vice president of operations at...

Nov 4, 2019

If your phone rings tomorrow, and you are suddenly confronted with a crisis, are you and your business prepared to handle it? Author of Crisis Ready, @Melissa_Agnes, sits down with us to discuss the role she plays in crisis management and how to build trust and credibility with stakeholders during and after...

Oct 21, 2019

So what exactly does the Chief Customer Officer do? From identifying the customer’s needs, to enhancing communication through chat bots and AI technology, Hydro Ottawa’s CCO, Julie Lupinacci, oversees all the organization’s customer related projects. In today’s episode, Julie gives us an inside look at...